Healthcare Incident Management & Mass Notification Software

In healthcare, seconds save lives. Crises Control ensures that during an emergency, your staff, departments, and facilities are instantly informed, fully coordinated, and ready to respond, no matter the hour.

When Communication Fails, Patient Safety Is at Risk

Healthcare providers face unique challenges when emergencies strike. Delayed alerts, fragmented responses, and missed procedures can cost lives and harm compliance. Whether it’s a critical patient incident, infrastructure failure, or public health crisis, healthcare facilities need a reliable, compliant, and coordinated way to act fast.

Your Always-On Healthcare Response Partner

24/7 Multi-Channel Alerts

Reach your entire team and key stakeholders within seconds through multiple communication channels.

Seamless Integration

Automate detection and plan activation directly from your hospital information systems for rapid response.

Always On

Crises Control is cloud-based and operates independently of your IT infrastructure.

Built-In Playbooks

Ready-to-use templates for common hospital alerts, ensuring rapid, responses that comply with healthcare regulations.

Compliance-Ready Testing

Run simulations to meet and exceed healthcare safety standards with comprehensive emergency testing.

Role-Based Messaging

Send targeted alerts to specific roles or departments, ensuring critical information reaches the right teams.

Proven Record

Trusted by leading healthcare organisations worldwide

Scales for All Sizes

Perfect for small clinics and large hospital groups

Secure & Compliant

Encrypted and compliant healthcare solution

Expert Support

Onboarding and 24/7 healthcare-focused support

Case Study - A Healthcare Provider in Abu Dhabi

A healthcare provider in Abu Dhabi, UAE, is dedicated to delivering world-class medical services. A key objective of the institution is to ensure continuous patient care, even during disruptions or crises. By prioritising effective crisis management, the hospital strives to maintain its reputation as a top destination for medical tourism in the region.

By implementing Crises Control, the hospital was able to streamline its communication process during incidents. The platform enabled the hospital to easily group key personnel into tiers or levels of communication, allowing for instant notifications at the click of a button. This simplified their incident management processes, improved response times, and ensured the right people received the information they needed without delays.

Crises Control has provided us with the confidence and assurance that the right people are always notified during incidents, saving us valuable time and helping us focus on critical tasks.

Readiness and Continuity Manager

Mass Communications for the Healthcare Industry

Award-winning GDPR compliant mass communication platform

Healthcare providers are subject to a stringent emergency planning regime. They must be able to show that they can effectively counter industry-specific incidents with the proper set of business continuity services, all while also attending patients. Crises Control has developed an award-winning cloud-based mass notification system combined with a sophisticated business continuity tool, delivered through a mobile application, that will ensure you will stay in control and care for your patients during any crises.

FAQs

What is Mass Notification Software for Healthcare?

Mass Notification Software for healthcare is a communication platform designed to instantly send emergency alerts to staff, departments, and facilities through multiple channels such as SMS, email, app notifications, Microsoft Teams and desktop alerts. It ensures that hospitals can quickly coordinate responses to incidents like medical emergencies, infrastructure failures, or security threats.

How does Incident Management Software help hospitals during emergencies?

Incident Management Software provides hospitals with structured workflows, automated alerts, and real-time updates so every department knows their responsibilities. This reduces confusion, speeds up response times, and ensures compliance with healthcare safety protocols.

Will Crises Control work if our hospital IT systems are down?

Yes. Crises Control is cloud-based and operates independently of your IT infrastructure, ensuring you can still send and receive alerts even if your internal systems are offline.

Can Crises Control integrate with our Hospital Information System (HIS)?

Absolutely. Crises Control integrates with HIS and other operational systems to automate incident detection, trigger pre-defined workflows, and minimise manual intervention during emergencies.

Is Crises Control compliant with healthcare regulations?

Yes. The platform supports compliance with healthcare safety standards through encrypted communications, audit trails, and regular simulation testing to verify response readiness.

Does Crises Control support multilingual notifications?

Yes. Crises Control supports multilingual notifications to ensure clear communication across global teams. The platform currently supports English, Arabic, French, Polish, Turkish, Spanish, and Italian, making it ideal for diverse workforces in regions such as the Middle East, Europe, and beyond.

Can we customise alerts for healthcare-specific codes like Code Blue or Code White?

Yes. Crises Control offers pre-configured workflows for common healthcare emergency codes, including Code Blue (medical emergency), Code White (violent person), and Code Yellow (disaster), which you can fully customise to match your protocols.