Crises Control - Our Story
Like any effective solution, Crises Control was born from a very genuine problem. Transputec, our group company, a leading managed service provider (MSP), required enhanced business continuity planning, including a reliable way to alert response teams during a client incident, and an improved way to inform staff of work-related matters at any time.
From this requirement, Crises Control was developed. From the start it was packed with the key features that would support Transputec’s business continuity and resilience goals. Transputec then found that their customers had the exact same needs and so in 2015 Crises Control became a company of its own.
Over time we have continually updated our capabilities to meet customer needs and today we provide a suite of solutions to help organisations manage the entire lifecycle of a crisis including:
- Rapidly deliver near real-time communications with verification of delivery, to different devices and over several contact channels
- Locate travelling employees and response team members, who are near or travelling to areas of risk
- Digitise and automate standard operating procedures to launch and manage an incident response
- Measure and analyse performance to improve their response in the next event, ultimately improving resilience and organisations learning capability
Today we are proud to provide our platform to hundreds of organisations around the world, who sent more than 1,000,000 notifications last year. Our customers come from all sectors including government, logistics, finance, and resources, and are spread across the globe.
Crises Control is part of the Transputec family of companies. Transputec is an established Information Technology and Solutions company with more than 40 years of IT innovation and excellent customer service.
Our Mission
Ultimately, our mission is to be an invaluable tool to help businesses reduce the impact of a critical incident by managing disruptions (big or small) smarter.
Our Values
Self Improvement
We are passionate about growing, learning, and improving. We invest in our staff to ensure they are skilled in the latest technologies, and support them to provide excellent customer service. Our goal is to challenge the status quo.
Speed of Response
We aim to exceed expectations. We set ourselves superior standards of responsiveness, for every customer, wherever they are. Our goal is to act competently and with diligence, fulfilling customer expectations for advice and service.
Yes Attitude
Some of our favourite words include “Yes” and “Let’s work it out”. Our can-do attitude is our route to accomplishing the impossible. No task is too small for our teams, no project too big. We draw on our decades of experience to solve your problems.
We Listen to Our Customers
Our commitment to our customers is at the heart of everything we do. We translate complex technology into convenient products and tailored services that are delivered by our skilled and responsive teams.