Published on: September 30, 2026

Keeping Clients Informed During An Incident: One Story For Staff, Partners And Clients

When a consulting firm’s own systems are hit, it has two problems at once. The first is technical: contain the damage and get services back. The second is about people, ...

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Crises Control

@crisescontrol ·

13 Nov

If Microsoft 365 goes down, does your incident response go with it?

An IT outage can disrupt more than email. It can affect communication, escalation and operational coordination.

Your response needs to keep moving.

Could your organisation stay connected?

#Microsoft

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Crises Control

@crisescontrol ·

13 Nov

A prolonged Microsoft 365 outage is still disrupting email and collaboration tools for businesses and governments worldwide. Events like this underline the need for robust operational resilience plans that account for third-party platform failures.

#Microsoft

Microsoft 365 Status @MSFT365Status

We’re seeing positive results for service stability and increased capacity as a result of our latest traffic optimization actions. We're implementing these actions more broadly across affected regions as we seek to attain persistent recovery. A more comprehensive update can be

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Crises Control

@crisescontrol ·

12 Nov

Available is not the same as operational. When ransomware or outages take digital services offline, organisations still need independent ways to reach people, assign tasks and maintain visibility.

Guardian Digital, Inc. @gdlinux

The most dangerous ransomware assumption may be that “available” and “operational” mean the same thing.

A facility can remain open while the digital services around it disappear. Employees can still be present while authentication, communications, transactions, search, or

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Crises Control

@crisescontrol ·

11 Nov

Sending alerts is easy. Managing the incident is the real challenge.

Crises Control helps financial organisations alert, coordinate, execute and prove their response, all in one platform.

Ready to see how? Request a demo.

#IncidentManagement #OperationalResilience

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Crises Control

@crisescontrol ·

11 Nov

Infrastructure resilience is not the same as business resilience. The recent Google Cloud London outage shows why dependency mapping, clear failover authority and tested communications matter when a critical zone goes offline.

ComputerWeekly @ComputerWeekly

Google Cloud London outage: Continuity lessons for IT leaders https://bit.ly/484Zk50

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Crises Control

@crisescontrol ·

9 Nov

Your systems are down. Your domain is isolated. Now how do you reach the people managing the response?

If your crisis communication relies on the same infrastructure under attack, you have a problem.

Your communication channels need to work independently.

#IncidentManagement

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Crises Control

@crisescontrol ·

9 Nov

Financial institutions are reinforcing business continuity plans and contingency drills after overseas cyber disruptions. Coordinated communications, task tracking and shared visibility remain essential to maintain service continuity.

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Crises Control

@crisescontrol ·

6 Nov

Official alerts show how cyber incidents on operational technology can quickly disrupt physical operations and critical supply chains. Clear coordination of people, alerts, tasks and real-time visibility helps organisations contain impact and protect inventory and safety.

Cybersecurity and Infrastructure Security Agency @CISAgov

Malicious cyber actors are targeting industrial refrigeration & cold chain monitoring systems. Our joint Fact Sheet with federal partners outlines key steps orgs can take to reduce risks to inventory, equipment, and operations. Read more 👉 https://go.dhs.gov/59J

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Crises Control

@crisescontrol ·

5 Nov

The incident is over. Can you prove what happened?
Who received the alert? Why was that decision made? What can you learn?

For the public sector, accountability matters long after the incident ends.

Explore more: https://www.crises-control.com/news-blogs/

#PublicSector #IncidentManagement

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Crises Control

@crisescontrol ·

4 Nov

Region-wide fridge hacks show how cyber incidents can spoil stock and interrupt retail operations overnight. Coordinated people, communications and tasks give organisations the visibility to contain impact and restore service.

Reuters @Reuters

European supermarkets rush to patch vulnerabilities after region-wide fridge hack https://reut.rs/4sFvXzG

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