Protecting Brand Reputation During Crises with a Mass Notification System
Written by Anneri Fourie | Marketing Executive For retail businesses, reputation is everything. A single misstep during a crisis can have long-term consequences, from losing customer trust to facing operational setbacks. When emergencies arise, the ability to communicate effectively and immediately becomes a non-negotiable part of protecting your brand and maintaining confidence among stakeholders. A Mass Notification System provides the tools retail managers need...
Industry recognition for Crises Control Managing Director
Crises Control Managing, Shalen Sehgal, has been recognised in the coveted Computing Magazine Cloud Excellence Awards as Cloud Professional of the Year 2021. The title was awarded by the judges to an individual who has made visible and lasting changes to their business through the medium of cloud. The award...
A Guide to Cyber Security Incident Response Planning
Cyber attacks are one of the most common incidents that any organisation can face. In fact 39% of businesses in the UK reported a cyber security breach or attack in 2020. Every cyber incident no matter how big or small will initiate a cyber security incident response effort aimed at...
Moving Up in the Cloud: Crises Control is Hosted on Microsoft Azure
Crises Control’s entire purpose is to provide reliable, highly available services for our customers at all times. We constantly strive for improvement, not just in our platform itself, but with our suppliers too. We are delighted to announce that we have recently signed an agreement to host all Crises Control...
Crises Control Opens New Cloud-Computing Data Centre Region with Sahara Net
At Crises Control we are constantly looking for ways to improve our service offering to our customers in whatever way we can. Since Crises Control is hosted on the cloud, this involves creating a cloud strategy that works for every customer, no matter where they are in the world. As...
Crises Control Partners Up With Americana Computer Systems in UAE
We are delighted to announce that we now work in partnership with Americana Computer Systems in the United Arab Emirates to work together to provide crisis communications and incident management services to our customers in the United Arab Emirates. A local partnership for excellent services At Crises Control we take...
CM.com selected as Crises Control core supplier
At Crises Control, we promise to provide our customers with high availability services that will be there for them in their highest hours of need. In order to achieve this, we ensure that we only use the best suppliers that we can work with in partnership to provide high quality...
Always Connected. Why High Availability is Important at Crises Control
You are in the middle of an incident, and many of your systems are down. But you are relying on one particular system to help you through the incident - your emergency communications and incident management platform. That’s where it is critical that your emergency communications and incident management platform...
Airport Crisis Management And Excellent Crisis Communications Go Together Like…
… Beach holidays and sunscreen. Or the aviation industry and media scrutiny. You don’t need us to tell you that every incident in an airport, both large and small, attracts public interest in a matter of minutes, if not seconds. Where there used to be a “golden hour” to get...
How to write a business continuity plan
Your business is maturing and the time has come to think more strategically about business continuity in the event of an emergency. But the question remains, how to write a business continuity plan? This quick guide will take you through the steps one by one to creating business continuity plans...
How good is your IT contingency plan?
During the recent fire at the OVHcloud data centre in Strasbourg, France, the company told their clients including the French government, the Centre Pompidou, cryptocurrency exchange Deribit, and several cyber criminal groups to activate their IT contingency plans. Their what? Isn’t the point of using a third party cloud provider...
New Year, New Challenges… New Website!
We are really excited to announce our new, relaunched, website which is now faster, fresher, and more informative than ever before. Visit it now to check it out, and learn more about Crises Control. Our goal for our new website is to provide customers and visitors with an easier way...
An Alert You Can’t Ignore: Emergency Alert App Push Notifications
In an emergency you want as many ways as possible to get the message across to everyone you need to alert. The more channels you have, the more likely you are to get hold of them. That’s why most mass notification apps will offer multiple channels including SMS mobile alert...
Sounding the Alarm: Towards a Public Warning System and EECC Article 110
When a critical event happens, every public authority from governments to emergency first responders has a responsibility to ensure that the public are kept informed and safe as events unfold and in the immediate aftermath. This responsibility has been made particularly explicit by the EECC Article 110 requirements that every...
Hello, Can You Hear Me? Keeping the Lines of Communication Open in a Crisis
One of the key components of a crisis is keeping the lines of communication open for employees, partners, authorities, and even the public. But it’s how you do it that is important. How do you keep clear lines of communication? Who talks to whom? What are the messages going out,...
Why Using WhatsApp for Emergency Communications is a Bad Idea
Every organisation, no matter their size, should have a plan for communicating with their employees in an emergency. While many organisations use WhatsApp for their everyday communications, there are many reasons why using WhatsApp for emergency communications isn’t going to work. We get why organisations use WhatsApp. It’s free, familiar,...
Crises Control named in Gartner Market Guide for emergency mass notification solutions
LONDON, Tuesday 1st December 2020: Crises Control, the mass notification and incident management platform, has been named as a key vendor in the latest Gartner Market Guide for Emergency Mass Notification Solutions, released on 25 November. This is the first time that Crises Control has appeared in a Garter Market Guide, which this year...
