Mass Notifications for every crisis

Get the right message, to the right people at the right time

Crises Control helps organisations keep lines of communication open during critical events by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail.

Messages sent can include notifications, updates and even tasks to be done. The Crises Control platform unifies data updates from all users in real time and presents them in a single view. Having a Common Operational Picture enhances situational awareness for incident management teams and other personnel.

Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation.

Some of our Customers

Some of our current Awards

Why use Crises Control's Mass Notification System?

Achieve faster and more transparent communications

Take control of the narrative and avoid misinformation and rumours
Initiate conference calls from any location, on any device
See multiple channels to reach everyone
Prepare and save critical messages in advance
Quickly understand who hasn't acknowledged messages
Tailor messages to different audiences
Send voice messages by recording messages or using existing audio clips

Keep people safe

Give your users a Panic Button
Track user locations during incidents
Track user locations whilst they are travelling

Improve the overall maturity and effectiveness of your crisis response

Reduce your recovery time objective (RTO) in a crisis
Store files within Crises Control's secure platform
Alert response teams quicker, and resolve incidents faster

Access Crises Control support 24/7

24/7 global service desk support
99.95% Service Availability
Contracted SLA support packages
Authorised co-pilot service packages

Learn from each incident or crisis

View real-time reports and dashboards on each incident
Set KPIs, timelines, Recovery Time Objective (RTO) and Recovery Point Objectives (RPOs)
Access incident audit reports for post-event learning and management

Centralise your efforts

Optimise your crisis response by orchestrating crisis activities, teams, resources and communications, all on the Crises Control platform.

We have been using Crises Control for some months now. We used it for the first time for a real incident to inform staff that telephone lines were all down into our Head Office. The response team were already on site when the incident happened, so we used Crises Control as the method to inform key staff rather than the response team. The response was really good. The Crises Control platform allowed us to get round the phone outage and communicate with our staff very quickly and effectively. The response reporting function also allows us to track who didn't respond and find out why. This is really helpful to learn lessons for future incidents.

Martyn WallerHiggins Group Services Director

Our priority is to get information out clearly and concisely to our staff and to prompt them to respond quickly. That’s why we find the Ping messageacknowledgment feature extremely powerful. They hit the button and get onwith their lives, we are satisfied, and they are safe. Thanks to its intuitive design, the platform is very easy for administrators andkeyholders to use. It’s very obvious what you have to do. You don’t need long explanations.

Anthony ButlerSenior Manager HR & General Affairs, ITOCHU Europe Plc

Crises Control is a unique application in the field of business continuity, in that it was originally built for in-house use by the company that developed it to support their own clients. This has given the platform an unusually customer-centred focus, built for the needs of the customer rather than the preferences of the company selling it. Since its launch, they have placed a very high value on customer feedback and they have made excellent use of this feedback to continue to develop the solution for the benefits of their customers. For me, Crises Control stands out in a crowded field because it continually strives to provide an easy-to-use, action ready, business disruption solution.

Matt KennedyHead of IT Services, Incisive Media

I have chosen Crises Control as the solution that I recommend to my own clients because it meets their needs in a way that I have not found elsewhere. Its features help to make BC planning easy for all sizes of organisation. One of the key attributes of the product is that it does enough, but no more. Too many products offer complexity that is far beyond the need of the normal user and in a crisis could be distracting to the point at which mistakes are made as a consequence.

Steve TunstallRisk and Insurance Management Consultant, MBCI, Tunstall Associates

How it Works

Discover the ultimate crisis management software

Setup your organisation, users and groups

Customise and configure your account settings

Build relevant incidents, message templates, tasks lists

Launch incidents and communicate reliably

Collect insights, access reports and learn from past incidents

Latest White Papers

The ROI of a Mass Notification System

Building organisational resilience - a guide for business

Recognised in Gartner 2020 Market Guide for Emergency Mass Notification Services Solutions

Crises Control's Critical Event Notification System

Crises Control is invaluable for providing up-to-the minute Critical Event Management and notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation.

About

Accreditations & Reviews

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