Crisis Management Software for Hospitality
Why Crisis Management is Essential for Hospitality
The hospitality sector serves millions of visitors each year, from hotel guests and restaurant patrons to festival attendees and event participants. With such a dynamic and transient audience, risks are inevitable.
From fires, floods, and storms to cyberattacks, health crises, and security threats, every venue faces unique challenges that can impact safety, reputation, and business continuity.
Crises Control ensures your staff and guests are always informed, protected, and able to respond quickly, giving you peace of mind while maintaining exceptional customer service.
Real-Time Monitoring
Instant Response
Global Compliance
Proven Results
How Crises Control Supports Hospitality Teams
Mass Notifications with Crises Control Ping
Send real-time emergency alerts for restaurants and events or across hotels and resorts, ensuring staff and guests receive critical information instantly.
Incident Management Software for Festivals and Venues
Track, manage, and resolve incidents from start to finish, whether it’s a kitchen accident, a security threat, or a large-scale event disruption.
SOS Panic Button for Hospitality Staff
Empower your team with a safety app that instantly alerts managers and emergency responders when help is needed.
QR Code Registration & Contactless Check-In
Streamline guest registration for hotels, restaurants, or events while integrating safety and emergency workflows.
Crisis Response Platform for Hospitality Operations
Coordinate staff, guests, and authorities efficiently during any emergency, ensuring safety, compliance, and operational continuity.
Regulatory Compliance & Audit Readiness
Keep a comprehensive record of all incidents, drills, and emergency responses to ensure full regulatory compliance.
Why Choose Crises Control
Crises Control is the trusted hospitality crisis management software for hotels, restaurants, festivals, and venues worldwide. With our platform, you can:
Protect Guests and Staff in Real-Time
Instant alerts and coordinated responses help you keep everyone safe, achieving 99.5% system availability, 24/7, 365 days a year.
Respond Faster to Emergencies
Efficient incident management for hotels, festivals, restaurants, and venues, delivering a 20% improvement in incident resolution times.
Streamline Communication
Multi-channel notifications to staff, guests, and authorities, with a 96% reduction in time to engage stakeholders when every second counts.
Stay Compliant Globally
Maintain audit-ready records and meet regulatory requirements worldwide.
Case Study - International Luxury Resort
One of the world’s most ambitious luxury tourism developments, based on an archipelago of islands in the EMEA region, needed a critical incident notification platform to match its ambition to deliver an innovative holiday experience utilising smart technology. The platform needed the ability to scale up as the development progressed to its full opening.
Currently operating in the development phase, the customer has to manage a complex variety of technically challenging construction projects. This presents a range of risks that need to be managed via critical incident communications.
Once the project opens its doors, it will employ 14,000 people working at the resort and in supporting infrastructure. This phase will present an entirely different range of risk scenarios. The customer therefore needs an agile critical incident platform that can scale up as needed and cover a wide range of different incident types.
The real benefit of the platform is that it gives up complete assurance our messages will get out quickly and securely during a critical incident.