AT A GLANCE
Problem
- Delayed Emergency Notifications
- Fragmented Communication System
- Compliance Documentation Issues
- Delayed Emergency Responses
- Staff Confusion During Crises
Solution
- Secure, Two-Way Messaging
- Unified Communication Platform
- Faster Emergency Response
- Automated Compliance Reporting
- Predefined Crisis Templates
Summary
A large hospital group with multiple facilities providing a range of healthcare services, including emergency care, maternity, and surgical procedures. The hospital system prioritises patient safety and staff readiness, especially during medical emergencies and incidents like fires or intruders.
Problem
The hospital group faced difficulty ensuring timely, clear communication with staff during medical emergencies (e.g., Code Blue, Code Red, etc.) and security incidents. The existing notification system was fragmented, often leading to delays and miscommunication, which negatively impacted response times and patient safety.
Solution
Crises Control implemented a mass notification system tailored to healthcare emergencies, enabling the hospital to streamline communication during critical situations. The mass notifications software provided real-time alerts for incidents like Code Blue, instant medical emergency notifications, and predefined templates for structured responses. Compliance-driven reporting ensured accurate documentation and adherence to healthcare regulations, enhancing both patient safety and staff coordination.
