AT A GLANCE
Problem
- Slow Communication Systems
- Error-Prone Notifications
- Lack of Automation
- Delayed Emergency Responses
- Increased Risks during Crises
Solution
- Secure, Two-Way Messaging
- Automated Mass Notifications
- Predefined Crisis Templates
- Streamlined Communication Processes
- Improved Response Coordination
Summary
A leading international airline that operates flights across multiple continents, providing both passenger and cargo services. With a global network of flight crews, the airline prioritises safety and efficient communication to ensure the well-being of its pilots and staff in case of emergencies.
Problem
The airline struggled with slow, error-prone communication systems that delayed responses during critical situations like aircraft incidents or severe weather. They needed a solution to send immediate emergency alerts to pilots and emergency response teams (ERTs) for swift action.
Solution
Crises Control provided an automated mass notification system integrated with the airline’s emergency response protocols. It enabled instant alerts for pilots, flight crews, and ground teams, streamlining crisis management with predefined templates for quick, error-free responses. The system also improved coordination between pilots and ground teams, reducing response times and enhancing safety.
