AT A GLANCE
Problem
- Ineffective Communication
- Lack of Structured Response Plans
- Inadequate Training
Solution
- Instant Notifications
- Customised Incident Response Plans
- Automated Task Management
- Training and Virtual Drills
Summary
A large secondary school with over 1,200 pupils has made significant progress in creating a safe and supportive educational environment. However, it faced challenges in managing communication and response protocols during emergencies.
To enhance its crisis management capabilities, the school implemented Crises Control.
Problem
The school faced significant challenges in managing crises effectively, including ineffective communication during emergencies, where outdated methods like email and paper notices often failed to reach staff and parents promptly. Additionally, the lack of structured response plans resulted in confusion among staff and students during critical situations. Inadequate training further compounded the issue, leaving staff uncertain about their roles and responsibilities in emergencies.
Solution
The school enhanced its emergency management by implementing the Crises Control platform, which improved communication with instant notifications via SMS, email, phone calls and app alerts. It allowed customised response plans for scenarios like lockdowns and severe weather, streamlined essential actions through automation, and prepared staff with regular training and drills.
