How a Global Infrastructure Specialist Leveraged Crises Control for Effective Crisis Communication

A global infrastructure specialist significantly improved operational resilience and reduced financial losses by implementing Crises Control to streamline incident response and minimise disruptions.
Crisis Communication

AT A GLANCE

Problem

Solution

"The implementation of Crises Control has revolutionised our crisis communication processes. The platform's rapid notification system and multi-channel approach have significantly reduced our response times and minimised the impact of disruptions on our operations. This technology has truly enhanced our ability to manage critical events and maintain operational continuity."
Crisis Communication
Senior Operations Manager

Summary

A global infrastructure specialist with a workforce exceeding 1,300 employees is a market leader in asset hire and boasts a highly specialised civil engineering division. The company’s extensive inventory of heavy machinery, construction equipment, and specialised tools is essential for large-scale rail and infrastructure projects worldwide. 

Problem

The company faced significant operational challenges including supply chain disruptions, equipment failures, severe weather, and regulatory changes. These issues resulted in substantial financial losses, project delays, and safety risks.

Solution

To address these challenges, the company implemented Crises Control. The platform offered several key benefits, including rapid incident notification, multi-channel communication, automated task management, and more. 

By implementing Crises Control, the company significantly enhanced their crisis management capabilities, improving response times, minimising disruptions, and fostering a culture of preparedness.