In critical situations, time is of the essence. That’s why we’re thrilled to introduce PING, our cutting-edge Mass Notification System. Designed by Crises Control, PING is aimed to transform the way organisations communicate during critical situations. This powerful platform ensures that vital information reaches your emergency response team, employees, and stakeholders swiftly and securely. Join us as we explore the different features and benefits of PING.
What is PING?
Our cloud-based platform caters to all your mass communication needs while prioritising security, privacy, and compliance with regulations like GDPR. It not only facilitates communication during crises, but also allows seamless interaction with your team in non-emergency scenarios, ensuring you’re always prepared.
Key Advantages of PING
Rapid Response
Notify large groups or individuals with just a click. Messages are delivered in real-time, with detailed response reports.
Uninterrupted Operation
Independent of your IT infrastructure, Crises Control remains operational even when other systems may fail.
Preparedness Planning
Preload messages, instructions, and media for instant dispatch when needed, ensuring a calm and secure response in the midst of a crisis.
Interactive Dashboard
Gain real-time insights into ongoing communications, message timelines, and recipient responses through an intuitive dashboard.
Multi-Channel Messaging Excellence
PING leverages up to five channels to ensure the highest chance of reaching your audience. This includes SMS text messages, which are compatible with all phones, regardless of Crises Control app availability. Emails provide another reliable channel, while push alerts cater specifically to Crises Control app users. Interactive voice response (IVR) calls offer an additional avenue for communication, and web alerts are designed for desktop app users, providing a comprehensive array of options for reaching your audience effectively.
Security and Data Protection Measures
PING operates on a cloud-based solution fortified with enterprise-grade security measures, guaranteeing the confidentiality of your internal communications.
Our security measures are robust and comprehensive. Messages in transit are protected by SSL encryption, ensuring the highest level of data security. Images and videos are sent as secure links, preserving the recipient’s confidentiality. We also prioritise GDPR compliance, which means we go the extra mile to safeguard personally identifiable information (PII) from any unauthorised distribution, providing you with peace of mind knowing your data is handled with the utmost care and protection.
Seamless Conference Calls
Streamline the decision-making process by effortlessly initiating conference calls directly from the dashboard. Participants have the flexibility to join via either the mobile or web app, ensuring accessibility from various devices. Adding participants during the call is seamless, with support for up to 150 attendees. These calls take place on Crises Control’s secure conference bridge, providing an additional layer of protection separate from your IT infrastructure. Furthermore, they are recorded, enabling post-incident review and analysis for further improvement and accountability.
Integrating Social Media Communications
Maximise the impact of your emergency communication efforts by leveraging the influential reach of social media platforms. Seamlessly integrate your social media accounts with Crises Control, allowing you to swiftly dispatch public messages with just a single click. This streamlined process ensures that critical information reaches a broader audience, enabling a more effective and timely response during emergencies.
Additional Features for Enhanced Emergency Communications
- Two-way messaging
- Preloaded templates
- Message acknowledgements
- Audit trail
- Intuitive user interface
- Automated alerting
- Multilingual support
- Geo-locating for employees and app users
- No group size limits
- Ability to create and define messaging for multiple groups
- Worldwide messaging capabilities
Conclusion
In this exploration of our Mass Notification System – PING, we’ve discussed its remarkable capabilities and how it can be a game-changer in emergency response. The ability to send crucial alerts at scale within seconds, the robust security measures, and the flexibility to connect through various channels are just a few highlights of what PING offers. The peace of mind that comes with knowing your communication is secure and reliable, especially in times of crisis, is invaluable.
Ready to enhance your emergency response capabilities with Crises Control and PING? Our team of experts at Crises Control are here to guide you every step of the way. Whether you have questions, need a demonstration, or are eager to get started, don’t hesitate to get in touch. Contact us today to get your free personalised demo! Your peace of mind is just a click away.
